A guest post from Glasgow Labour activist Aidan Skinner:
The recent Inverclyde by-election was fought, a bit bizarrely, on jobs for Inverclyde. Labour on creating them and getting the SNP to reinstate the regeneration funding that they cut a few months ago, the SNP on stopping the Labour council from (allegedly) making people compulsorily redundant. But what nobody was talking about was what they actually meant by “jobs”.
One of the biggest employers in Inverclyde is the new T-Mobile customer contact center there. I drove past it in a car full of Young Labour booming AC/DC. It’s a modern glass and steel box, like you can see in redevelopment areas all over Scotland. Inside, people answer phones. That’s very similar to the Amazon contact centre that the Scottish Government gave £1.8m to at the end of July.
But are they the sort of jobs we should be building an economy around? They aren’t particularly rooted in their location. There’s little in the way of capital investment required: mostly desks, computers and phones. The building itself is invariably leased and probably has cleaning and maintenance outsourced. The workforce tends to have a high level of turnover anyway, so there’s relatively low overheads in training up a new cohort in another country offering cheaper wages. Inevitably the same reasons that they moved here, large pools of reasonably skilled unemployed people willing to accept low wages and high stress, will lead to them moving elsewhere. If the parent company does that, or folds, there isn’t any possibility of a management buy-out or a rescue to keep the facility going. It doesn’t produce anything of intrinsic value itself.
And really, even if they stay, is that what we want for the future of Scotland? A place for firms to put barns of folk earning a little over half the median wage, with no real connection to the rest of the Scottish economy beyond their wages? Probably not, for some pretty fundamental economic reasons.
In standard economics, economies are modelled using the circular flow of income. The basic idea is that people earn wages from firms (Y), and use that income to buy goods made by those firms (O). Leakages occur from people saving their income (taking it out of circulation temporarily, represented by S), buying imported goods (taking it out of circulation permanently, M) and government taxes (T). Additional inputs to an economy come in the form of investment (this is always, for reasons too dull to go into here, the same level as savings, I), exports (money from people from outside the economy buying goods, X) and government spending (ultimately funded by taxation, but possibly temporarily by borrowing, G). In the long run, these sets of inputs and leakages must either balance out (S + T + M = I + X + G) or the economy must grow or shrink.
Because of the savings-investment identity they tend to balance out automatically. Government spending is funded by taxation, so they must also balance over the long term (or you turn into Greece). But exports are driven by international demand for our goods, which isn’t related to our demand for goods from elsewhere. There’s not automatic balance for those, and it’s difficult for Government to control either while maintaining any semblance of free trade.
The FDI flows from, say, Amazon are properly recognised as export flows – we’re basically directly exporting our individual labour to a multinational company. Which is all well and good but a company that’s based in Scotland and exports it’s products, such as say Wolfson, would contribute a lot more. Along with the export flow for any goods or services produced, it would also generate investment (the I part) and consume goods and services from other parts of the Scottish economy. Those companies would, in turn, consume goods and services from other companies. It’s that increase in consumption that fuels economic growth. The profits that the company generates would stay in Scotland and contribute to the government tax base.
But beside all that, there’s another important difference in those export flows. In the FDI case, that unit can only grow if the parent company grows. Any improvements in efficiency can only be realised by reducing the number of people required to do that job. If the wider company is successful and more customers require support then there may be an increase in headcount but that is entirely outwith the control of anybody working there. Putting it simply: if the people working there are successful, they risk doing themselves out of their jobs. It’s that sort of perverse incentive, combined with the foot loose nature of the work and the lack of connection to the wider Scottish economy which makes me scratch my head in bafflement at the millions of pounds that the government pours into subsidising these facilities. Instead, we should focusing what government support is available on supporting Scottish businesses, who will provide a bigger, longer term return.
It’s a bit like building an economy around Greggs and nail bars. That’s not working out so well for the Borders – why do we want to do that for Scotland? (And at least the nail bars tend to be owned by someone who lives in the community)
#1 by douglas clark on July 5, 2011 - 8:46 pm
I don’t know whether to laugh or cry at this post on Pickled Politics:
http://www.pickledpolitics.com/archives/13239
#2 by Aidan Skinner on July 5, 2011 - 8:56 pm
Oh my. I think it just goes to illustrate how buggered some de-industrialised areas are.
#3 by Angus McLellan on July 5, 2011 - 11:44 pm
Perhaps you’re right. Perhaps not. The old mantra of “offshoring” has been replaced by the threefold wisdom of “off shore”, “near shore” and “best shore” for some years now in my line of work. India just isn’t as cheap as it was. To put a number on it, Google says the guys who work for me in India might be paid anywhere between £5K and £20K a year in round numbers. If it was my money I’d reckon I was getting a good deal overall, but it isn’t exactly comparable to a sweat-shop making t-shirts in Laos.
No doubt call centres don’t pay anything like this, but Indians who speak fairly fluent English and live somewhere that isn’t stuck in the 13th century are a limited resource. And I’m sure that Infosys, IBM, HP, CSC, Tata and all the rest of the technology companies suck up talent from generic call centres. After all, they can offer a promotion path that leads to high salaries by local and indeed global standards and the chance – low but non-zero – of relocation to exotic foreign lands. India can only get more expensive unless there are radical changes in national and state government policies.
#4 by Aidan Skinner on July 6, 2011 - 9:33 am
I totally agree. India, and Mumbai and Bangalore in particular, are definitely going that way.
One of my esteemed prior employers had huge problems with programmer turnover. In the last few years IIT has turned into a bit of a factory system.
My comment wasn’t intended so much as “India is dead cheap” and more “nobody is doing anything meaningful about Burnley”.
#5 by mav on July 5, 2011 - 8:48 pm
Has anyone seen this?
http://www.london24.com/news/business/london_apprentice_boom_as_mayor_boris_johnson_s_campaign_beats_target_1_953528
Essentially, in London, Boris Johnson has been trying to create apprenticeships – precisely the sort of jobs we do want, I’d argue. He wanted to add 20,000 in a year, 9 months on, its 28,000. Its not in the link, but the metro quoted stats saying London now provided 8.5% of the UKs apprenticeships, up from 5% a year ago. Now don’t you think that maybe, just maybe the SNP should hold their nose and have a look at what is being done in London, England, by a Tory?
#6 by Aidan Skinner on July 5, 2011 - 10:14 pm
Apprenticeships are great, but I think they’re more properly thought of as education rather than as a job per se. Skilled workforce is necessary but surely insufficient?
#7 by Alec Macph on July 5, 2011 - 9:09 pm
Douglas, such is the fickle nature of the companies seeking call centre staff, and seems to confirm Aiden’s point.
One of the examples of inverse negativity is that the SNP will “re-industrialize” Scotland – not that the alternative Parties have much to crow about – so I wonder how precisely this will be done.
Fond memories of an industrial past are based in a time when Britain had preferential access to the markets of Empire, and economies such as China’s were negligable. With the collapse today of Bombardier’s employee ranks due to equal consideration for bidders from across EU states, how would any political Party – not just the SNP – which seeks further EU-integration honestly make such a commitment?
~alec
#8 by Alec Macph on July 5, 2011 - 9:52 pm
Again, for whatever reason, I cannot reply directly to individual comments.
Aye, Marv. Say what you like about Tories like Bojo, but they don’t have the grandiloquent ideas of sitting at the tables of international affairs or reactionary liberalism and mish-mash of communalism which Scotland has been taught to believe in.
Most voters don’t want to be part of history or to be able to direct world affairs. They want people who can do something for their nearest and dearest _now_… not to make unfalsifiable statements about what could be done in the future if only the porage were just right.
~alec
#9 by Indy on July 5, 2011 - 10:17 pm
There is another aspect to this though. The whole “jobs” mantra is not just about jobs. It’s about a way of life. It’s about getting up every morning, getting into work on time, doing your job – however boring it may be – and getting paid for it at the end of every month. It’s about paying your bills on time. It’s about taking some pride in your home,investing in it, looking after it, keeping your garden tidy and all that other boring mundane routine stuff which is what keeps people on the straight and narrow.
So, yes, fair point – some jobs are better than others. But even a boring job working in a call centre is better than no job at all because people who end up long term unemployed can easily sink into depression or go off the rails because of the sheer stress of being in that situation. And I think that is what other people are really worried about when they say that their top priority is “jobs”.
#10 by Gavin Hamilton on July 6, 2011 - 1:08 am
It is an important point to understand about unemployment and the jobs market. Sometimes new jobs are not ‘good’ jobs.
You see slightly superficial articicles about job creation to reduce unemployment and simply focussing on the unemployment figures.
The unemployment figures often mask the true extent of the problem. Levels of underemployment are the true measure of the jobs crisis andd hard to measue.
Put simply its where someone loses their job and replaces it but with a ‘crap’ job.
It might be replacing a career job with a part time role, or a temporary contract – maybe on a lot less than they had before, or working in a call centre, or in a petrol station, night crew in ASDA or driving a friend’s taxi.
There is nothing wrong with any of these as such but there is if it is work to replace a 50k career with full pension benefits and they are all examples I have come across in the last couple of years.
We have avoided terrible predicted levels of unemployment during the deep recession we are going through – but we have experienced high levels of underemployment.
Incidentally, they are better than no job, but there is research to show that the effects of low self esteem, anxiety and depression that go with depression go with the under=employment I have described.
Sure, our recovery has included plenty of the wrong sorts of jobs!
#11 by Scottish republic on July 6, 2011 - 3:41 pm
Aidan, the Labour party continued Thatcher’s DEindustrialisation of the UK and Scotland was left in a state of morbidity by successive Labour governments.
The right-wing governments of Blair and Brown did nothing for Inverclyde except this service industry work that you speak of and that can be shipped over to India in the blink of an eye.
The cry of ‘Jobs, jobs, jobs’ is ironic seeing that Labour did nothing to reindustrialise Inverclyde or anywhere for that matter and the result is the UK economy is now 70% service employment.
I.O.W. dependent on the producers from other countries.
You support Labour but you betray the poor and those in need by putting our party first, self second and voters in Scotland a lacking third.
#12 by Scottish republic on July 6, 2011 - 3:42 pm
… putting your party first…
#13 by Angus McLellan on July 8, 2011 - 11:44 pm
The analysis is good, but what about the solutions? Unless anyone knows of an mad scientist somewhere with an orbital mind control laser for hire, I don’t think there are any quick fixes or simple answers left. All the of easy things have been tried in the last 60-odd years. None worked as well as had been hoped.
The solutions which remain are likely radical, unpopular, long term, untried or some combination of these. Under the present political and constitutional dispensation, no government will try such solutions. There’s little chance of electoral gain in doing so and absolutely no chance of the sort of cross-party consensus that is needed for long term plans to have any chance of success. The path of least resistance will be to try the same old ideas that failed before.